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“With more than a billion users and a million weekly reports, it takes time to investigate an issue and we are sometimes going to make mistakes,” Monika Bickert, global policy manager for Facebook, said in a statement.
“Facebook is constantly evaluating its processes to improve customer service.” Facebook has hundreds of people dealing with customer service issues and enforcing rules around the clock, seven days a week. headquarters, along with teams in Austin, Tex., Ireland and India, field problems from across the globe and in a cacophony of languages.
The company incorporated in mid-2004 and Sean Parker became the company’s first president.
In 2005, the site began to allow high school students to register.
In 2008, Facebook opened their international headquarters in Dublin, Ireland.
In 2009, the company was cash flow positive for the first time.
For the week ending March 31, 2010, more people visited Facebook than Google for the first time.
On May 17, 2012, the company went public with stock symbol FB.
It truly shameful how people misuse the tool and race against other people here in so called Facebook There is no Facebook support to contact and is really stunning how could get wrapped with all this B. Facebook has no face or a book to write it is a fake organization with unworthy policy to protect yourself from other mean people here. The automation does not cover many problems including the rampage of hackers. They sent messages explaining that they did nothing wrong and demanded that their access be restored.
In fact, purely online companies are completely absent from the F. C.’s top 20 list of the biggest sources of customer despair. invites consumers to file grievances about any company that they suspect of fraudulent business practices, and hundreds of thousands of people use the system annually to voice their displeasure. When consumers vent to the government about Facebook, it tends to be about very individual matters.
“Credit card services,” a broad category encompassing an array of financial services firms, led last year’s rogue’s gallery with 321,496 complaints. Most insist that Facebook screwed up and failed to fix their problem, or they feel personally wronged in some way.
In 2006, the site was opened up to everyone 13 and older with a valid email address.
In 2007, Microsoft purchased a 1.6% stake in Facebook.